Recent Discussions
Apex freezes the entire PC after 05.03.2025 update
Hello! Ever since the last update, which was released yesterday, on June 3rd, Apex Legends has started freezing my whole PC after like 5-10 minutes of playing. I’ve already tried to uninstall, reinstall and repair the game but no luck — it keeps freezing my PC. It’s literally impossible to play Apex Legends right now without hard resetting everything… Is there anything I can do to fix this issue? I just want to play Apex Legends, cmon :(412Views5likes24CommentsGame crashing randomly
So my game keeps crashing at random times, sometimes it even restarts my PC completely, i checked the event viewer on my pc and it has a lot of errors "File System Filter 'EasyAntiCheat_EOSSys' (Version 10.0, 2025-04-03T08:42:40.000000000Z) does not support bypass IO. Supported features: 0x4." How can i fix it? I can't play the game like this1View0likes0CommentsSeason 25 Freezing
I play Apex on the Xbox. Ever since the most recent update launched, my game has frozen or crashed in every single match I’ve tried to play. I even got abandonment penalty for it when I tried to play ranked or mixtape. The game is literally unplayable right now. Is anyone else having this problem? Is Respawn aware of it?DrCharizard4242 minutes agoSeasoned Newcomer35Views1like1CommentI can't join the apex game
First of all, I started Apex with Steam, around 17:30 on June 8, 2025 Beijing time, a round of ranked competition, my teammates are two cheaters, they can run faster than a car, like flash man bro, I noticed the abnormality, immediately stopped knocking out other players with them, this is very bad behavior, I hate, hate cheating players. After I noticed something was wrong, I typed "?" on the chat show to commit suicide, I wanted to watch the game perspective of these two cheating players, but when the show shifted to spectators, my windows computer immediately restarted, my NVDIA recording was also unexpectedly interrupted, and the avideo file was also corrupted after the restart, and I wanted to re-enter the apex game interface, and the situation in the picture happened, After clicking the left mouse button, After loading the shader file, the screen went black, Then I went back to the interface of clicking to continue, I tried many times, and reinstalled apex, steam verified the integrity of the file, nothing worked, looking forward to the official reply and help.22Views1like0CommentsMy account data has been lost for no reason
Hello, I haven't been online or logged into Apex for a long time because I miss returning to Apex on June 6, 2025. However, I found that my account data was lost and I entered a new account. I don't understand what caused the problem with my account, and I have no history of violations or bans before. I have spent time and money building my beloved game account. I hope to find a solution for this reason. Thank you! Dear EA_Mako, I am unable to send messages directly, so I am unable to contact you. I hope to receive your help through posting and discussing. Thank you!chase1oops2 hours agoSeasoned Newcomer8Views0likes1CommentCrash when selecting Mad Maggie
It crashes when I select Mad Maggy. It crashes whether I select it for an ally or myself. It can happen in all modes. It happens at least in ranked. I'm on PS4. This issue started happening at the start of the season, and was fixed around May 14th, but it started happening again soon after. Around May 20th it only happened in arena, but now it happens in ranked too. Please fix it.Rlyeh5542 hours agoRising Novice261Views3likes6CommentsUnfair Apex ban after party chat joke to a friend — 7 years of play ignored
Hello. My Apex Legends account (EA ID: ilodezis) was permanently banned on April 16, 2025, for “harassment”. I said <removed> in party chat during a heated match, when my real-life friend muted himself on Discord. It was a joke directed only at him, out of frustration. It wasn’t public, it wasn’t targeted at strangers, and it definitely wasn’t meant as harassment. I’ve played EA games and Apex for over 7 years without cheating or abusing anyone. I already submitted 3 appeals and never got a real human review. Please escalate this. A permanent ban over a private joke to a friend in party chat feels extremely unfair. EA ID: ilodezis Platform: EA App Ban date: 16 April 2025 Screenshot of my infraction history is attached.Solvedilodezis2 hours agoRising Newcomer18Views0likes2CommentsAPEX AUTOBAN ME FOR NO REASON
I literaly bought a second hand computer one of my friends in my town, couldn't efford a brand new one. The problem was the friend i bought the PC from, was banned couple of times from APEX, didn't know it was a HWID or just a regular account ban so i asked one of the EA Advisors online followings; - Hello again, G**** i bought a PC from friend - Didn't pay him yet but i can prove it if neccesary + G****: Could you please elaborate your issue in details so that I can help out with this? - Problem is, he got banned before on one of EA games permanently - Not sure if it was a cheat or swearing - So do i get banned if i play on that PC? + G****: If I understand it correctly, your concern is that there is a ban on your EA account which you want to uplift it. Am I right? - No i'ts not, He said he got permabanned on the game, idk how it works do i also get banned if i play on that PC? - I literally bought his PC and an EA account from another friend, they're not playing games anymore + G****: As I would like to inform that there is a banned on the EA account not on the device, so request you to please play your EA games without any stress. + G****: Because device is not suspended, in the case of ban only account get blocked. I hope you understand. etc. etc. And i got banned just a day after i played couple of games. I could easily get a lifetime spoofer for a cheaper price instead of losing 200$ worth account or couldn't even login. How come it's my fault that i got banned, there is literaly no one helping me with my issue. What should i do? Only reason i bought this PC is to play APEX now i can't.Solved27KViews8likes55CommentsMissing Season 8,9 and 10 battlepass badges
These badges have dissapeared from my account. I own the reactives for season 9 which proves I have played during that season and own battlepass items from 9 and 10. EA support is now claiming I havent played during those seasons which is insane. Give people back what theyve paid forR1X2_PS3 hours agoSeasoned Newcomer18Views1like1Comment- kitakore313 hours agoNewcomer9Views0likes1Comment
Wrongful Ban Despite Clean Stats – Requesting Manual Review (Case #212490128)
Hello EA Support and Community Managers, I’m reaching out to request a manual review of my Apex Legends account ban. My EA ID is Yuk1AND5akura, and my latest case number is 212490128. I’ve already submitted two formal appeals through the EA Help system. Both were rejected, but I strongly believe this was a false ban and want to explain the situation once more for the record. At the time of the ban, I had a cheat engine open in the background which I had used previously for a single-player game. I forgot to close it before launching Apex Legends. However, I never used it with Apex in any way. It was a genuine mistake, and I’ve always played fairly. The stats during that period clearly show no signs of cheating. I only played 6–7 matches, with a total of around 2400 damage and 3 kills. If I were using any sort of aimbot or wallhack, my numbers would have been much higher. My KD, rank points, and match history are all consistent with normal gameplay. I’ve played Apex Legends for over 1,000 hours and have spent money on the game. I also play other competitive titles like Valorant and Overwatch 2 — I have no reason to cheat in a game I truly love. I could have moved on, but I stayed because I really want a chance to return and keep playing Apex fairly. All I’m asking is for someone to manually look at my account and data. I am willing to provide gameplay logs, screenshots, or anything else needed. Please help escalate this request to the Terms of Service team for one final human review. I truly appreciate your time and consideration. Sincerely, Yuk1AND5akura Case ID: 212490128 Platform: PCYuk1AND5akura4 hours agoNew Novice92Views0likes12Comments我不能加载进入游戏主界面
首先我是使用steam启动apex, 北京时间2025年6月8日17:30左右, 进行的一局排位竞赛,我的队友是两个作弊者, 他们可以跑的比车还快, like flash man bro, 我察觉到了异常后, 立即停止与他们共同淘汰其他玩家, 这是非常不好的行为, 我厌恶, 憎恨作弊玩家. 在我察觉异样后, 在聊天节目打出了"?" 随后搜集了破片手雷进行自杀, 想观战这两个作弊玩家的游戏视角, 然而当节目转移到观战的时候, 我的windows电脑立马进行了重启, 我的NVDIA录制也意外中断, 在重启后视频文件也损坏了, 我再想重新进入apex游戏界面, 就发生了图片中的情况, 点击鼠标左键后, 加载完着色器文件后, 先黑屏, 然后重新返回了点击继续的界面, 我尝试了很多次, 以及重新安装apex, steam验证文件完整性, 都没有任何作用, 期待官方的回复及帮助.wojiaoawen6 hours agoNewcomer15Views0likes1CommentLost All Content - Cloud Save Overwrite
Hello, I launched Apex Legends and was prompted to select a local save from 2023 or a more recent cloud save. I chose the local save as this was the last time I remembered playing the game, and all of my content and progress is gone. All paid cosmetic items, badges, stats, legend unlocks have vanished -- my account is now level 1 again with nothing on it. I have tried multiple logins/logouts, uninstall/reinstalls, etc., and no change. I have another account on the same computer (with EA saved to the same directory), and that account is fine. I'm wondering if the conflicting save location for both accounts has caused this issue, but I have been told that Apex Legends progress is stored on EA servers so it shouldn't matter. Does anyone have any suggestions to try? For multiple days I have been on indefinite hold with EA support chat and am not able to get help there. Thank you.Solved1.5KViews0likes16CommentsLost RP Predator tier from a 14 day suspension
Hi I got suspended for 14 days for harassment I didn’t not commit, to which I disputed multiple times, EA live chat or EA email couldn’t prove of this offence but ignored my dispute and gave no details Any how, after waiting the 14 days today, I logged back into my account to continue the rank grind, to which I had achieved my first time hitting Predator rank, and I have lost over 7,000 RP from 23,606 to now 16,451 This suspension should not have impacted my RP what so ever i would really appreciate if someone from EA can help me & restore my RP I have worked so hard forNinja_AU9 hours agoSeasoned Novice15Views0likes0CommentsFreeze In loading screen
It’s freezing loading screen he tell me code or something and main menu cannot enter any game. I try every thing. I restart my PC my network still the same problem. The loading screen there is an error and he say connection to several time Out code:net see ea.com enable to connect for education information.iiiTzTroy11 hours agoSeasoned Newcomer22Views0likes1Commentinfinite loading screen.
I have had the same problem for a month now and other people have it too and it still hasn't been fixed. please fix the infinite loading screen thing. I have tried everything I could. and I don't think it's a me problem or my pc just because of what I have tried to fix it. Maybe it is and I will need your help, but this is happening to a lot of people.4Views0likes0CommentsGirl friend account autobaned day1
I bought my self a pc almost a year ago now. Recently I used my old pc to give my girl friend and daughter their own computer. I had her create a new steam account and create a differetn apex account so we could play together. She played in the firing range a little bit and then at the end of the day logged back on and it was auto banned for breaking tos. She appealed and literally no response or designation how she got banned. If there is a way to fix this let me know and I will input her account info. If not I could easily just reinstall windows under her name and email would that work? We both literally just want to play the game.Dakyren113 hours agoRising Novice15Views0likes1CommentAPEX Mutes My Entire Win 10 System
A few seconds after entering the lobby, the entire system loses audio. I think an update in Anticheat disables the Creative Audio Driver. I've always used an OLD Soundblaster sound card without any problems. As of today, June 2, 2025, I lose audio a few seconds after entering the lobby. I have to restart the PC to get the audio back. All other games and applications work fine.sebashooter14 hours agoRising Vanguard159Views3likes7CommentsMad Maggie crashes my entire Playstation.
Anytime I choose mad Maggie or anyone in the lobby chooses her it crashes my game. It has gotten so bad that my entire Playstation locks up. It seems like anytime I put my real money into the game it just **bleep**s up completely. I just started playing again after losing 1040 hours of progress. Finally bit the bullet and paid money to unlock my favorite legend and get a skin and now she crashes the game no matter who picks it. I've seen many people saying they have this issue yet no one from ea has replied. Are we fixing this issue or do I get to not play apex for almost another 6 monthsAng2171418 hours agoSeasoned Newcomer57Views1like3Comments