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ManBearPig8338
Rising Newcomer
31 days ago
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Sims packs not showing as purchased on other ps5

Idk what to do about my sims packs. I have 2 different ps5’s that I have purchased packs (online through the playstation store) on. For some reason even though they are purchased under my account I can’t access all the packs on either ps5. I can only access the ones purchased on that particular device. I’ve contacted PlayStation network, EA, researched online… I still can’t figure it out. I was told to do a hard reset on my PlayStation and “revoke certificates” which still does nothing. 
Example: if I want to play the cottage living pack I have to use the PlayStation in the living room. If I want to play the mermaid pack I have to play on the PlayStation in the bedroom. 
Anyone have any ideas? 😩

*downloaded on same account but different ps5s.
*console sharing is on

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