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Babygirl1995xo's avatar
Babygirl1995xo
Rising Novice
24 days ago
Solved

Island Living missing from PlayStation

Hello guys, Never posted here before, but basically I brought 2 expansion packs on sims 4, one I brought last month and one I brought 8 months ago. I currently have a PS5 and ever since I downloade...
playstation
  • EA_Solaire's avatar
    EA_Solaire
    23 days ago

    Hi all,

    Please verify if you fully own Island Living, or if you've been accessing this pack from PS Plus. It looks like this pack was removed from the PS Plus catalog, you'd need to fully purchase the pack to continue playing.

    If you have purchased this pack, please check your transaction history to verify that you're seeing the pack there, then try restoring your licenses. 

S1ninh0's avatar
S1ninh0
Seasoned Newcomer
24 days ago

I’m playing the game on PlayStation 5 and I’ve run into a problem with the Island Living expansion pack. I had it installed and everything was working fine until last night. But today, when I launched the game, the pack seems to be uninstalled.

It shows the message: “You already own this pack, download to use it”, but there’s no option to actually download or reinstall it. I’ve checked the PlayStation Store and my library, and it still shows that I own the pack — but I can’t access it in the game.

I’ve already tried restarting both the game and the console, but the issue persists. Has anyone experienced something similar on PS5? Any ideas on how to fix this?Thanks in advance for any help!

123SyriaP's avatar
123SyriaP
Seasoned Newcomer
24 days ago

im not on ps5, on ps4, but ive had the same problem just today, except that ive bought two packs with ps plus which was island living and city living. The city living one wouldn’t download, but now i logged in and it said if i save my game it will all delete. Since its happening for other im assuming/hoping its just a bug with the pack but idk 💔💔

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