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Ohhhh_l337's avatar
Ohhhh_l337
Seasoned Newcomer
9 days ago
Solved

Need help with ea letter

I have received a email from ea, accusing me of cheating in FC25, but I am 100% sure I did not. I've been playing FIFA for like 20years, a skilled player. This is the first time I heard something from EA and it's happened to be a bad thing. I feel desperate.

I remember I was playing like usual that day, in FUT champs, 9 or 10 wins, and some rival games, nothing particular. Then I went out for holiday, after 1 or 2 days I received this email.

Have u guys ever encounter this issue before? I only play this game on my personal computer, never shared my account with anyone. The only thing I'm in doubt is that I was using proxy to help with network connection, otherwise the game is unplayable. You know that in mainland China, the connection to EA server is so poor, you have to.

Already tried to appeal through EA help. What steps should I take now? Any suggestions would be greatly appreciated.

3 Replies

  • Ohhhh_l337's avatar
    Ohhhh_l337
    Seasoned Newcomer
    9 days ago

    Thank you. Is there a number I could call or something? They replied to me a few hours ago, said they checked and kept the decision. I am confused, I swear to God I did not try cheating in anyways. 

    There must be something wrong. I could even play under real time monitoring to prove my innocence.

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Unfortunately there isn't a phone number to reach out, but you can always make another appeal and they'll look into it for you again.

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