Ideas

I keep getting an error message crash CE-34878-0

I keep getting CE-34878-0 every time I load up sims. I've restarted, Uninstalled, rebuild database. I've also tried a different console. Nothing has worked. I've tried everything to get it to work. I deleted all saved data (saved it to the cloud) still nothing! Please help or advise. Anyone else having this issue... using ps4 console

5 Comments

  • QueenExtreme's avatar
    QueenExtreme
    Rising Rookie
    5 days ago

    It's not your playstation its the game.

    Over 50 accounts including mine that I've seen on here are all having this same issue and getting the same error code. 

  • gamerchick730's avatar
    gamerchick730
    New Spectator
    12 days ago

    It's not a console issue. I've tried a different console that doesn't have any saved data of sims of any kind and not even the same log in user. It still gave me the issue code.. 

  • gamerchick730's avatar
    gamerchick730
    New Spectator
    12 days ago

    Mine is still not working unfortunately I've tired a whole different console with no saves if any kind of sims and it still gave me that error code . Why would I send in my ps4 for service when it's clearly a game issue? 

  • JuBa1025's avatar
    JuBa1025
    New Spectator
    14 days ago

    I keep getting the error message also. I’ve downloaded the game from the PS Store and I have the disc too. And both of them are saying the same thing. I restarted and powered off my console and still the same results. If I could get response or a bit of help with the issue, it would be greatly appreciated.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hello gamerchick730​ 

    For this particular error, these steps should help clear this up for you.

    If you're still getting this error code after trying those steps, you'll want to get in contact with PlayStation support directly so they can look into this further and potentially send your console in for repairs.