Forum Discussion

Toostbowl's avatar
Toostbowl
New Novice
7 days ago

Banned After False Detection (5 Appeals Denied)

Hi,

I was permanently banned from FC 25 on PC for alleged cheating and progression boost. I’ve submitted 5 appeals via EA Help, all denied.

I never used any cheating tools — only PaleTools to help with SBCs, which does not interact with gameplay.

In 2024, I was also wrongly banned for coin distribution, but EA reversed that decision. My DSAR shows my FC25PC entitlements were disabled then reactivated, which aligns with that previous false positive.

Please help escalate this case. I'm only asking for a fair manual review.

Thanks.

 

4 Replies

  • I’m attaching two screenshots:

     

    1. My DSAR report (Request #2623557), which shows:

       - A previous ban in 2024 for “Economic Advantage” that was deleted by EA.

       - My current ban in 2025 for “Progression Boost,” now marked ACTIVE.

     

    2. The ban email from EA stating that my account was flagged for cheating.

       - I believe this is a system-level false positive, just like in 2024.

     

    I’ve always played fairly and never used gameplay cheats or coin services.

    I’m just asking for a proper manual review.

     

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hello Toostbowl​,

    please appeal this ban through EA Support - we can't help with bans and escalating appeals here in the forum. 

  • Toostbowl's avatar
    Toostbowl
    New Novice
    6 days ago

    Hi EA_Pythia​ 

    Thanks for the reply. I understand the normal procedure is to appeal via EA Help — and I’ve already done that six times

    Unfortunately, all six appeals were denied, including the last one where I submitted my full DSAR data and referenced a previous wrongful ban (in 2024) that EA had reversed. I also provided a recent Reddit case where a player in a similar situation was unbanned.

    Despite this, I only received template responses and no evidence or explanation of what triggered the ban.

    At this point, I'm not trying to bypass procedure — I’m just asking for a fair, manual review, not an automated rejection.

    If there's any way this can be escalated internally, or if I should tag someone specific for further review, please let me know. I want to resolve this constructively and respectfully.

    Thank you.

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Bans are handled through the Terms of Services and by sending in an appeal, the ban does get manually reviewed before a decision is sent out. If the ban is deemed correct by the team, we can't do anything about that. Unfortunately, there's nothing we can do in this situation.

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